Some customers have experienced difficulties making web payments through our website. Payments are being declined and after multiple attempts the system becomes locked out. This has happened to some, but not all web payments. If your payment is declined, and you are sure your information was entered correctly, please do not continue to make more attempts on the same day.

We would ask that if your web payment is declined to try again the next day. Alternatively, you could mail your payment, use our dropbox at the office, or pay through your financial institution.

This is a recent issue that has cropped up and involves a vendor the District uses to process the web payments. We are working to resolve this with the vendor and ask for your patience and we are sorry for any inconvenience.

If you have questions, please call our office at 309-827-2893.

Thanks,

BTPWD Staff